Imogen Roberts

Cost Management September 28, 2025 12 min read

How to Prevent Chargebacks and Disputes in Bars and Restaurants

Chargebacks and disputes are among both the biggest pitfalls in hospitality when it comes to profitability and customer relations. A chargeback is when a customer disputes a transaction that has already processed...

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July 9, 2025 13 min read

How Tipping Structures Affect Processing Costs and Reporting

Tip structures have a direct influence on a restaurant’s payment processing fees and tax reporting requirements. Whether tips are received in cash, card, or aggregated electronically, every method has an effect on...

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May 14, 2025 9 min read

Are Flat-Rate Payment Plans Really the Cheapest Option for Your Business?

For business owners, navigating the world of payment processing can be overwhelming. Among the various pricing models available, flat-rate payment plans are often marketed as the simplest and most affordable option. With...

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May 14, 2025 9 min read

Understanding How Card Type Affects Your Transaction Costs

Every time a customer pays with a credit or debit card, a portion of that transaction goes to the payment processor, card network, and issuing bank. For business owners, these fees might...

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May 14, 2025 9 min read

Low Rate Transactions vs. Service Reliability: Finding the Balance

In the competitive world of business payments, choosing a merchant services provider often comes down to two key factors: how much you pay per transaction and how reliable the service is. For...

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May 14, 2025 9 min read

The Role of Transaction Volume in Determining Your Processing Rate

When businesses evaluate payment processors, one of the most discussed metrics is the processing rate—the percentage of each transaction charged by the provider. While many assume this rate is fixed or determined...

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May 14, 2025 9 min read

How to Identify Legitimate Low-Rate Payment Processors

Every business wants to cut costs without cutting corners, and one area where savings seem especially promising is payment processing. With numerous providers claiming to offer the lowest rates in the industry,...

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